Privacy Policy

MDARAHIM respects your concerns about privacy and understands that you care about how your information is used and shared.
On this page, we inform App users of the policies for the collection and use of their information when they decide to use our Services.

Your use of our services or the services provided by the application constitutes your approval of the mechanism for using and collecting information related to this policy and the mechanism for sending data. The information we collect is used to provide and improve the Service. The company cares about the privacy of your data, as the company does not allow your information to be shared with any third party

When you start using the services provided by the application that means your acceptance of the mechanism for using and collecting information related to this policy and the way of sending and receiving your data. The information we collect is used to provide and improve the Service. The company does not allow sharing of your personal and sensitive information with any third party

The application purpose is to provide the services of all Yemeni telecom companies, such as paying for phone bills, internet packages, electronic services such as charging games and activating internet lines from different service providers, through the links , API and implementation portals granted to us by Yemeni telecom companies, their agents, and service providers.

All services presented in the application are considered as Financial and commercial transactions, and this application is intended for use by distributors and points of sale that spread throughout the Republic of Yemen, and not for ordinary users, but that does not prevent them from creating accounts and benefiting from the features of the application and the services it provides when their request is approved by the administration.

services provided by the system:

they are the Payment of all Yemeni communications networks (Yemen Mobile, Yemeni Omani, Sabafon, Y, telephone lines, landline internet, water and electricity bills) ,Providing some electronic services such as shipping games through the games section, Providing some electronic services such as obtaining electronic cards through the smart cards section, Obtain local and widespread Wi-Fi network cards through the network card icon, Submit requests for activating SIM and lines of telecom companies and other executed request.

Information We Collect:

In order for us to provide services through our Apps, we may ask you for certain identifying data including but not limited to your system login data, your full name, phone number, email, business address and in some cases a copy of your ID. The information that we request upon registration will be retained and used for the purpose of verifying identity, identifying your user, and communicating with your support team when needed. .

in accordance with this Privacy Policy. The application collects the following information:

Mandatory information:
Basic personal information: This includes your name, email address, phone number, and other information you provide when you create an account or use the Application services.
Device Information: Includes your unique device identification number for security and fraud prevention purposes.

Optional information:
Contact List Information: Includes the names and phone numbers of your contacts, if you choose to provide them to the app by agreeing to the access permission and you can decline it.
Photos: This includes photos that you upload to the app, or that are taken with the app's camera by the user after the access permission has been approved and you can deny it.

We use the information we collect from you for the following purposes:

data in our policy are divided into two parts
1- Personal data:
This data includes identifying data about you such as your name, contact data, e-mail, credentials, login data, transaction history, as well as record balances in the account, device identification data, and any data you provide when registering in the application, and this data is considered highly confidential according to our policy. The company cares about the privacy of your data, and the company does not allow it to be disclosed or shared with any third party

2- request submission data:
This data includes details of the operations and requests that you choose to implement through the application, which we provide in cooperation with the various Yemeni service providers and telecommunications companies. This data is represented by the phone number of the beneficiary to be paid, the type of offer you chose, as well as the cost of the operation. You can also directly import the beneficiary's phone number from the contact list and send it with the execution data of the process manually.
In government services such as water and electricity, we ask for the subscriber's bill number and the payment amount, in addition to the administrative region to which the customer belongs.
In some gaming services, we require the player ID or the player's email to charge the player's account with wrenches or gems when carrying out the account charging process.
In the SIM cards Activation services of telecom companies, we require the sharing of copies of contracts and identity documents for the beneficiary when executing the process. Which can be captured or uploaded from the studio of the phone or any data that you enter in the execution screens of the operations yourself. This data is shared with local telecommunications companies and service providers in their capacity as third parties involved in implementation. And being data that does not depend on your personal data, so it cannot be used for commercial or promotional operations, or even to identify you.

Executing requests and sending data:

The user's payment requests are sent to the main system through the "https://mdarahim.com" link, which receives the request and sends the request submission data (described in the previous item) only to Yemeni telecom companies and service providers via official and approved API links that represent a third party and are subject to security standards and a privacy policy Data in order to provide the services of those companies, which makes the customer a point of sale for the services of all Yemeni communications networks and government services such as water and electricity, in one application.
The system's execution links can also change according to operating conditions or through any of our servers the request is received and executed. The application may support access via several backup links to ensure continuity of operation, such as static IP links, in the event that the URL of a system cannot be reached.
The link of the system may be a sub-link from one of the main domains of MDARAHIM or one of its agents, and the sub-domain differs from one application to another, and the following is a group of the official domains of the company

https://mdarahim.com
https://mdarahim.net
https://mdarahim.app

Your choices:

You can opt out of certain types of data collection and sharing by:
Not performing the specified operations.
Prevent access to data from your device settings
Contacting us to request that we stopped your account.
The user can modify and correct his data through the web page of the system or by communicating with the admin

Use contact list information:

Our application may access contact list information on your device if you choose to provide it to us. This information includes the names and phone numbers of your contacts. We use this information to display the name of the contacts to you while entering the phone number in the designated field, and this process takes place on your device and the number that you choose to send and perform the operation for is sent to our servers to allow you to perform the payment process for the number you have chosen, and for other purposes described in this policy. We use contact list information only for the purposes described in this policy. We do not sell or share contact list information with third parties.

third party:

The telecom company and service provider is permitted to use your personal information to provide the services you have requested. For example, if you request to pay your phone bill, the telecom company can use your personal information to process your payment. However, they are not allowed to use your personal information to marketing or advertise to you.
The telecom company is required to protect your personal information in accordance with their own privacy policies. This means that they are required to take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
If you have any concerns about how your personal information is being used by the telecom company, you can contact them.

protection:

We appreciate your trust in providing us with your information and your use of our services, and therefore we strive to use high-performance methods and algorithms to protect it and provide all security means to live up to the trust granted to us.
All data that is sent to our servers is encrypted and protected by software codes, international standards and high-performance algorithms. Even in the absence of using an SSL certificate, the data is basically encrypted before being sent.

Changes to this Privacy Policy:

We may update our Privacy Policy from time to time. Thus, you are advised to check this page and the MDARAHIM Privacy Policy page periodically for any changes.
We will notify you of any changes by posting the new Privacy Policy

call us:

If you have any questions or suggestions about our privacy policy, feel free to contact us at
EMAIL: osystel@gmail.com
Mobile: 777440080
Mobile-Free Number: 8000888
Location: Mujahid Street, above virtual Furniture, Third Floor